FAQ

Q How to deal with the faulty?

A
Firstly, Our products are produced in strict quality control system and the defective rate will be less

than 0.2%.

Secondly, during the guarantee period, we will send new lights with new order for small quantity. For

defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q Do you offer guarantee for the products?

A Yes, each product has a different warranty period,normally 2-5 years.
Q Is it OK to print my logo on led light product?

A Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q How to proceed an order for led light?

A
Firstly, let us know your requirements or application.

Secondly, We quote according to your requirements or our suggestions.

Thirdly, customer confirms the samples and places deposit for formal order.

Fourthly, We arrange the production.
Q What about the lead time?

A
Sample needs 7-10 days, mass production time needs more than 3-4 weeks for order quantity.
Q Can I have a sample order for led light?

A
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

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